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AppleCare Protection Plan - MacBook
List Price: $249.00

Our Price: $161.99

You Save: $87.01 (35%)

 


Product Description

Item #: 36795B. The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years from the computer's purchase date. This comprehensive plan includes expert telephone assistance, onsite repairs for desktop computers, global repair coverage for portable computers and Mac mini, web-based support resources, and powerful diagnostic tools - all for one economical price.

Product Description
AppleCare Protection Plan - extended service agreement - 3 years
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 3 years ( from original purchase date )
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Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for MacBook Air and MacBook (MA519LL/A) extends the complimentary coverage on your MacBook Air/MacBook to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.

This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together.



Extend your coverage to three years of service and expert telephone technical support.

One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.

Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.

Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.

  • To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
  • A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
  • Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
  • Global repair coverage is included.
  • This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.

Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime?

You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).
What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.
Features:
  • Extend repair and telephone support coverage of your MacBook or MacBook Air to three years
  • Onsite service for desktop computers (not available in all areas)
  • Provides dedicated access to web-based support resources and powerful diagnostic tools
  • AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage
  • Can be added at any time during the computer's one-year Apple hardware warranty

Customer Reviews:

  • Applecare MacBook Registration
    My 1-year warranty was expiring and so I ordered Applecare from Amazon instead of eBay or one of the many other on-line mac vendors. I joined Amazon prime and had it shipped overnight for $3.99. It arrived at the office and I registered my Macbook during my lunch at home in no more than 5 minutes. I had registered my Macbook when I purchased it new from Amazon, so the receipt was right there on-line.

    I found no problem with the registration at all. The computer serial number can be found from the "about this mac, more info" screen and the serial number for Applecare comes with the product. There is no mumbo jumbo to worry about!

    So simple, even a cave man can do it!

    I plan to use Amazon Prime frequently!...more info
  • Got a new laptop because of AppleCare Plan
    My laptop won't turn on after 10 months of usage. I brought it to the store and they shipped it for repairs. After this, I felt uneasy and bought AppleCare protection. I had to phone applecare and fax my Amazon receipt to get the plan bought from Amazon linked with my laptop.

    Just after my 1 year warranty ran out, my hard drive died. Since I have AppleCare protection plan, I was covered, and I simply sent the laptop back to repairs. A couple of days later, I got a phone call that they would like to study my old laptop for reasons of failure and sent me a new, most recent model macbook. It comes with Leopard too! They also transfered the AppleCare protection plan to the new laptop for me.

    So buying AppleCare was a very wise choice for me. I expect my laptop to last 3 years. After that, it is time for a new laptop anyway. I think I will buy AppleCare again when I buy a new laptop. It gives me peace of mind.

    If you are accident prone, buying this might not be a good idea. If they see signs that the laptop has been dropped, spilled water on and so on, it is not covered by AppleCare. I don't think the accidents are covered by the initial 1 year warranty either. So if you are accident prone, and within a year or so, you are bound to have an accident, then buying AppleCare would not extend the lifetime to 3 years, and therefore is a pretty bad idea. ...more info
  • This is my second one.
    Apple phone experts are the best. We don't have any other source for information and problem solving in our small town but I feel confident that they will be helpful and responsive. That's why I just bought my second laptop....more info
  • better than ever
    Apple Care is THE warranty. Comparing to Best Buy or HP, Apple Care is the service that all computer users deserve. All repairs are done on site and much faster than from Best Buy or HP etc. I had my battery acting weird, I got it replaced for free after 14-months of having MacBook. I also had horrible buzzing sound when my CD Drive was spinning. Apple Care replaced the whole Drive. I love it. All other computer companies should take Apple as a great example. Definitely recommend getting it....more info
  • Get the student discount!
    They do not advertise this but if you are a student call Apple and they will give you a student discount. I only had to pay $183. Cheaper than Amazon! ...more info
  • necessary expense
    I love my macbook, therefore I have to shell out over $200 to keep it healthy. Chances are I won't even need to use the extended warranty, but why chance it? ...more info
  • Good value for an Ext. Warranty
    I'm not going to debate on the benefits/negatives of purchasing an extended warranty because I figure people can make up their own minds on whether or not they need it. Personally, I purchase the ext. warranty on anything I don't want to repair or replace that is somewhat costly. For instance, we have an ext. warranty on our 42" Plasma, Xbox 360, and our new Saturn. I had an ext. warranty on an Ford ZX2 I bought several years ago and it paid for itself almost 3x over because of brake and transmission problems I kept having. However, there are some products that are built so well that they almost negate the cost of an extended warranty, so you will have to decide for yourself based on your experience.

    For the new Mac owner or first-time computer buyer, I think that AppleCare is a safe bet because it gives you 3 years of covered repairs. All Mac portables comes with a standard 1 year warranty but only 90 days of technical support. Apple will only charge you for support if the problem is not related to hardware. For instance, if you call and tell them your hard drive is dead, they will send you a box and repair your notebook for free. However, if you call because you can't print, they will probably charge you to troubleshoot over the telephone. I don't agree w/ Apple's philosophy of 90 days of standard technical support, but Macs are by nature easy to use and require little to any hand-holding.

    For the experienced computer buyer/owner or Mac veteran, the choice can go either way; you may know a place to send it, or can fix it yourself after the warranty has expired. You probably already know how to fix 99% of the computer software issues out there, and require no help in the process. If you are this person, you probably either already own AppleCare or plan to never purchase an ext. warranty.

    I fall in the middle. I prefer to cover the expensive stuff because I think it's well worth having covered repairs for 3 years (2 years + 1 year std.) and having customer service if/when you need it. I rarely if ever call AppleCare for anything, but that's not to say it hasn't happened.

    I think the biggest selling point is Apple's customer service is located in N. America (US and Canada), so the language/accent barrier of some outsourced technical support departments is non-existent. If you call and say, "My battery isn't charging" or "I can't print", they will tell you in common-sense language instead of assuming you speak tech lingo.

    We own AppleCare on two of the three Macs in our house. It's always better to have it and not need it, than to need it and not have it....more info
  • Buying through Amazon is fine, easy to register online
    I have to disagree with the previous reviewer who said you have to fax in your receipt. I didn't have to do it and it's easy to register online. Here's what happens: You just go to www.apple.com/support/register. Then you put in the date you bought the computer, the serial number (easy to find by going under the Apple menu of your computer to About This Mac, then More Info) and then you input the registration code that comes on a piece of paper in the Protection Plan box. That's it. No faxing required.

    The box also contains a disk with a diagnostic program that you can install on your computer. Or just remember where the disk is because if you have a problem, the Apple Support folks might ask you to run it. (The program can do some minor first-aid work, too.)

    Apple Support is excellent; of course, it better be because you're paying good money for it. With my last Mac laptop, they solved every problem, even some email connection stuff that they could've pawned off on my internet provider. And when my computer started acting up, they had me send in the computer (paid for by them) and they replaced the motherboard and returned it, all in less than a week.

    I think it would be of most use to people who aren't really computer savvy because they'll help you through things like setting up email accounts, connecting printers and connecting wirelessly. That said, the Tiger operating system is such a leap forward that most people won't need tech support -- the computer itself is just amazing at solving connection problems for you.

    So here's my bottom line advice, which I wish I'd taken myself: You're covered for the first 90 days for software and hardware help so I'd wait till about then and see how much you need it and only then, if I'm having problems, would I purchase it. It's simply too expensive and there's too big a chance you won't need it for you to consider this an essential purchase....more info
  • Beware - this is not insurance . . .
    Both of my children have MacBooks for school and have been told that AppleCare is void once there are any dents or other indications that the MacBook may have been dropped. My daughter brought her MacBook in for a drive problem and was told she would have to leave it there for several days so she decided to wait. Then, when she brought it back for the repair she was told it was not covered because it "looked like" the computer had been dropped. The service is fine for software problems, but the chance that a college student's laptop will be in pristine condition after a year is pretty low, so next time I'll save my money.
    ...more info
  • Cool purchase from Amazon
    Ordered this item from Amazon for my MacBook Aluminum as it was $50 cheaper from Apple Store. Received the item from Amazon within 2 days, registered AppleCare at Apple website in 10 mins without any issue, after 5 mins of registration got the mail from Apple as proof of purchase with my registration information that warranty is extended for another 2 years. Then to verify everything I called-up Apple Phone support, they confirmed warranty extension, coverage of my Airport Express in same warranty and global coverage of Apple care. I travel a lot across the world for my job and global coverage is an important bit to me. I have not faced online registration difficulties by buying it from Amazon, as few people experienced it. Anyways AppleCare is expensive and I am happy to save $50 out of it. ...more info
  • Covers peripherals too. One of the few "worthwhile" Ext Warranties.
    It's worth noting that the Applecare warranty doesn't just cover the Mac. It covers many Apple devices that are connected to it. For instance, a Time Capsule is covered. Here's a comprehensive list (from Apple's site)

    >Apple hardware products4
    - An Apple computer
    - An Apple mouse and keyboard when included with a covered computer (or purchased with Mac mini)
    - An Apple display when purchased and registered with a covered Mac mini, Mac Pro, or MacBook Pro computer
    - An AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, Time Capsule, MacBook Air SuperDrive, and Apple RAM when used with a Mac covered by the AppleCare Protection Plan
    >The Mac OS4
    >Many Apple-branded consumer applications, including iLife and iWork

    I don't normally buy extended warranties since the money I've saved is enough to replace anything I buy (i.e. I've saved $1,500 on warranties by NOT buying them). OTOH, I have a Time Capsule that runs so hot, I'm willing to bet an Applecare plan it dies within 3 years ;)

    The plan is one of the better EWarranties out there if you buy it. If you don't use it, you've obviously lost. On the other hand, it covers so much in addition to just the Mac, that if you've got a lot of Apple equipment, there's a better-than-average chance you'll wind up finding a use for it.

    Bottom line: If you religiously avoid EWarranties, you've correctly seen through what amounts to a scam. Wisest "non-investment" you'll probably ever make. But if you're going to give in just once, you could do a lot worse than an Applecare plan.
    ...more info
  • Normally don't buy extended warranties...
    But for a laptop I thought I would and given that Amazon discounts it $50 from what Apple charges made it a little easier to swallow. It is clearly something you hope you don't need to use but it is a bit of peace of mind....more info
  • Purchase AppleCare Protection for Apple Notebooks.
    I suggest that you always get AppleCare for Apple laptops. I had it for my Apple iBook and used it several times without any issues. Apple fixed my problems ASAP. The longest I went without my laptop was 2-3 days, but repairs were usually done the same day in about an hour....more info
  • AWESOME!
    It's quite simple: the Applecare program is definitely needed when owning a Mac... and why not save fifty bucks?? After reading some of the reviews here, I decided it was safe to get it from Amazon.

    Some people gave it poor rating because they had trouble registering. I myself had trouble doing it online. So, I called Apple customer support, gave them the registration code, and they said I was all set. It took all of about 30 seconds.

    Some gave it poor reviews because they were under the impression that it was some kind of insurance plan. It's not. No where does it say this. No one from Apple would say it. If you are buying an "insurance plan", it's probably a fraud. It simply extends the warranty to 3 years... including full phone support. The phone support is worth it's weight in gold, especially for someone who's a new mac user. They can not only fix problems, but also teach you how to use any of the programs on your mac.

    Bottom line: awesome program, buy it from Amazon, pay $50.00 less than anywhere else!...more info
  • Super easy online registration
    I purchased both my macbook and the apple care package from Amazon. I fully expected the registration to be a bit of a hassle, based on some of the negative reviews. But it was easy. Took all of five minutes on line, including the creation of an AppleID, and the proof of coverage arrived by e-mail ten minutes later. AppleCare is outrageously overpriced, but Amazon makes it a bit more affordable for the exact same service....more info
  • Awesome customer service
    It was a big step to switch from my PC to an apple. 1.5 years later I am so glad I did I will never go back. And then my experience got even better. My computer power cord broke. I called apple care. they diagnosed the problem over the phone. I had a same day appointment to get a replacement. And, while I was at the appointment I expressed a concern about a couple of the keys on the keypad not feeling right. They tested it. They didn't notice it. But, they wanted to make sure I was totally happy so they replaced my entire keyboard--free (under apple care warranty). Wow, I've had PC's break in the past and it was always a NIGHTMARE to diagnose/fix. Like I said, I was already happy with MAC but after having used my Apple Care I can say I am more delighted than ever. I thanked the customer service person for helping me and she said, "no, thank you for allowing me to help you". Never heard that before.

    Apple takes care of their customers and this protection plan is very helpful when you have laptops because anything can go wrong.

    ...more info
  • effective for the value
    Apple products have always been great value and their policies covering computers and ipods have had big impact when taking the decision to purchase any of their products and apple care covers a 100%. Amazon , an auth. reseller offers this kind of products at a great price, cheaper than apple store and with the same quality!
    Amazon is great when offering better deals ALWAYS!!!...more info